Shipping Policy

This Shipping Policy outlines the delivery terms for digital products and services offered through Payport Inc., including but not limited to xPay, Invoicing, Billing, Receivables, and Checkout solutions.

1. Nature of Products

All products offered by Payport Inc. are delivered digitally. We do not ship any physical goods. Our platform provides software-as-a-service (SaaS) tools that enable businesses to streamline billing, manage receivables, configure pricing models, and optimize checkout experiences.

2. Delivery Process

Upon successful subscription or activation:

• You will receive an email confirmation at the address provided during sign-up or purchase.

• This email will contain login details, onboarding instructions, or links to access the software dashboard and relevant features.

• In most cases, account access is created immediately upon transaction confirmation or account approval.

3. Delivery Timeframe

• Instant Access: For self-serve plans or standard subscriptions, access is typically granted immediately upon successful registration or payment.

• Custom Plans or Approvals: In cases where manual review or onboarding is required (e.g., enterprise setups, receivables enablement), activation may take up to 2–3 business days. We’ll communicate this timeline clearly during the process.

4. Failed Delivery or Access Issues

If you do not receive access instructions or experience any issues with logging in or activating your services:

• Please check your spam or promotions folder.

• If unresolved, reach out to our support team for assistance.

5. Customer Support

Our support team is available to help with access issues, onboarding, or general service queries.
Email: hello@xpaycheckout.com
Support hours: Monday to Friday, 9:30 AM – 6:30 PM IST

6. Company Addresses

Headquarters (USA)
Payport Inc.
8 The Green, Ste A
Dover, Delaware 19901
Email: hello@xpaycheckout.com